The second-hand marketplace Shoppers Share Frustration Over Size Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's clothes but did not contact all users about the change.
Digital Channels Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
It has advised users to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Changes
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The platform boasts over 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods after backlash from users.